Governance
Status:
inprogress
Promise
Re-engineer service delivery processes through technology and digitisation
Promise History
Government unveils Real Time Service Delivery Portal
The government has launched the Citizen Support Portal to enhance transparency and improve service delivery by facilitating real-time access to information and services, tracking queries, and enabling citizen feedback.
Government Launches Free WIFI in Public Places
The Ministries of Science & Technology, Local Government & Rural Development and the Presidential Deliver Unit (PDU) has launched free WIFI in public places such as the Intercity Lusaka Terminal in Lusaka, at Chisokone Market in Kitwe and Kapiri Mposhi Bus Station.
This platform was made possible by the generous assistance of our following partners:
2025, SIVIO Institute